总体而言,这是一次积极的体验,但需要改进
In overall it was a positive experience but need improvement
当我们到达时,我们没有发现任何人,只有宿舍里的人什么都不知道,也没有与天使有任何联系
窗户上有一个电话,电话无人接听
我们正好在接送时间到达,我们等了超过 15 分钟,实际上我们正要离开,因为我们认为出了什么问题
但最后天使来了,他很好,乐于助人
接机更顺利我们有天使的电话所以我们可以在我们即将到达时通知他
所以主要问题是下车时缺乏清晰度和沟通方式
在我们第一次到达之前应该提供 Whatsapp 号码
这个地方的位置也有点问题,从那个地方叫优步并不容易
When we arrived we did not find anybody only people in the hostel that did not know anything and did not have any contact to the Angel
There was a phone on the window and no answer to the phone
We arrived exactly at the pick up time and we waited more than 15 min and actually we were about to leave because we thought something wrong
But finally the angel came he was nice and helpful
The pick up was smoother we had the phone of the Angel so we could advise him when we were about to arrive
So the main problem is the lack of clarity and communications ways for the drop off
Whatsapp number should be provided before we arrive first time
The location of the place was also a bit problematic it was not easy to get an Uber from the that place